Prominent blogger: ‘I’m leaving the Internet for a year’
URL: http://www-01.ibm.com/software/ucd/ucd.html#whatisucd
User-centered design is about creating a product based on user characteristics and around what they want and need to do.
“IBM announced a new product dedicated to helping customers perform sentiment analysis of social media data on Thursday, as well as a new program with the Yale School of Management’s Center for Customer Insight to train students in advanced data analysis skills.”
URL: http://zachholman.com/posts/shit-work/
Zach Holman explains why designers shouldn’t give users “shit work”.